Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with a Canadian online casino? We're glad to hear from readers — your input genuinely shapes how we research and present the sites on this page.
Get in Touch by Email
The quickest way to reach us is by email. Drop a message to [email protected] and a member of the team will get back to you. We aim to reply to all enquiries within 48 hours on business days.
To help us respond as accurately as possible, please include:
- The specific casino or page your question relates to
- A clear description of what you'd like to know or flag
- Your name (first name is fine) so we can address you properly
What We Can and Cannot Help With
As an independent comparison site, we research and review online casinos available to Canadian players — we are not affiliated with the casinos' customer support teams and cannot access your account, process withdrawals or resolve disputes on their behalf.
Here is a quick guide to what we can help with:
| Type of query | Who to contact |
|---|---|
| A question about our reviews or ratings | Us — [email protected] |
| Factual correction or outdated bonus terms | Us — [email protected] |
| Your casino account, deposits or withdrawals | The casino's own support team directly |
| A dispute with a casino | The casino first, then your provincial regulator |
| Concerns about gambling harm | See our responsible gambling page |
Feedback on Our Reviews
Our assessments of Canadian online casino sites — including the welcome bonuses, game libraries, payment methods and licensing details we cover — are based on ongoing desk research rather than a single snapshot in time. Offers change, terms shift, and new casinos enter the market regularly.
If you have played at one of the sites we cover and your experience differs from what we describe, we want to know. Reader feedback is one of the most practical ways we keep information current. You do not need to write at length — even a brief note pointing us to a specific detail is useful.
Editorial and Partnership Enquiries
If you represent a casino brand or software provider and have a factual correction to a listing, please email us with supporting documentation. We review all requests but editorial decisions remain independent — commercial relationships do not determine how casinos are ranked or described on this site. For more detail on how we work, see our About Us page.
We do not accept guest posts, paid editorial or sponsored reviews. Our rankings reflect our own assessment criteria only.
Response Times
We are a small editorial team covering the Canadian online casino market, and we read every message we receive. Typical response time is within two business days. During periods of high volume — such as when a major new casino launches or bonus terms change across multiple sites — it may take a little longer. We appreciate your patience.
For reference, our site covers online casinos available across Canadian provinces, with a particular focus on newer operators entering the market. If you arrived here looking for our reviews, our about page explains how we select and assess the sites we cover, including what we look at beyond the headline welcome offer. If you have concerns about gambling habits — your own or someone else's — please visit our responsible gambling guidance before anything else.